Application Analyst II

Job Title: Application Analyst II

Location: System Business Office

Department Name: IT&S Billing

Req #: 0000263443

Status: Salaried

Shift: Day

Pay Range: $91,100.00 - $132,900.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As an Application Analyst II, you will support the design, build, configuration, testing, implementation, and ongoing maintenance of assigned healthcare applications. You will work closely with operational teams, Informatics, training partners, and other application analysts to ensure system functionality supports business and clinical workflows.

This is a mid-level analyst role for someone who can independently manage assigned application work with moderate supervision, troubleshoot system and build issues, support upgrades and enhancements, and provide ongoing customer support. You will also serve as a resource to Level 1 analysts and help support application standards and best practices.

• Designing, building, configuring, testing, and maintaining assigned application functionality
• Troubleshooting customer, workflow, system, and application build issues and identifying appropriate solutions
• Supporting application upgrades, enhancements, implementations, and workflow optimization initiatives
• Partnering with Operations, Informatics, training teams, and application peers to ensure system build aligns with operational needs
• Managing support tickets from initial research through resolution, including communicating updates and documenting outcomes
• Supporting go-live and post-go-live activities and participating in on-call support as needed
• Following established change control, issue management, and application governance processes
• Documenting build decisions, workflow changes, risks, issues, enhancements, and system modifications
• Developing and maintaining test scripts, project documentation, future-state workflows, and change-readiness materials
• Assisting with business case information and governance documentation for application changes
• Serving as a resource for Level 1 analysts and helping validate newly certified analysts or new application build work

• You enjoy troubleshooting application and workflow issues and determining the root cause of problems
• You are comfortable independently managing application build and support responsibilities while collaborating with a larger team
• You have experience working with healthcare clinical or financial applications and understand how technology supports operational workflows
• You are detail-oriented, organized, and able to manage multiple priorities and deadlines in a fast-paced environment
• You communicate effectively with technical teams, operational stakeholders, project leadership, and subject matter experts
• You are adaptable and comfortable working through changing business needs, system requirements, and project priorities
• You enjoy learning new applications, systems, and workflows
• You take ownership of your assignments and proactively identify issues, next steps, and opportunities for improvement
• You are comfortable supporting implementations, upgrades, go-lives, and ongoing production issues

• An Associate's degree with 2+ years of relevant work experience
• A Bachelor's degree or equivalent relevant work experience is preferred
• Applicable application certification, either currently held or obtained as required for the assigned application

Why You'll Love working with us:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

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