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Unit Coordinator II | MGH-Medical Unit

Massachusetts General Hospital
$20.84 - $29.79 / hr
United States, Massachusetts, Boston
90 Blossom Street (Show on map)
Oct 05, 2026
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Schedule 40 hours a week \| Day Shift \| 7:00 am -7:30 pm Alternating weekends/holidays required The Opportunity -Unit Coordinator \| Medical Unit -Bigelow 9 Bigelow 9 is a dynamic adult inpatient medical unit at Massachusetts General Hospital that cares for patients with a wide range of acute and complex medical conditions. The unit serves a diverse patient population and provides comprehensive, evidence-based medical care. Patients often require multidisciplinary treatment plans and close clinical monitoring. Team members collaborate with physicians, advanced practice providers, nurses, pharmacists, therapists, and case managers to deliver exceptional patient-centered care. The unit offers opportunities to develop strong assessment, critical thinking, and care coordination skills. The Unit Coordinator II serves as a lead Unit Coordinator, responsible for overseeing and coordinating various administrative, operational, and technical functions within the unit. Provides administrative support to unit-based and hospital-wide clinicians and staff on an inpatient unit, functioning as the liaison between the patient, visitors, and the clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Essential Functions (Key Roles & Responsibilities) Manage calendars and schedules for the unit's Nursing Director and the unit conference room; organize and schedule interviews; coordinate and assist with scheduling staff for fit testing, training sessions, performance evaluations, and other educational activities; document and disseminate meeting minutes; collaborate on environment of care rounds, organize employee files, and maintain various unit logs and lists. Assist the Nursing Director in organizing onboarding schedules for new staff; developing schedules for various roles; performing payroll duties as assigned; tracking UKG swipes, staff scheduling changes, and scanning time sheets; monitoring per diem staff shift requirements and managing temporary staffing needs; ordering materials/equipment for the unit Maintain and manage the unit's digital resource sites; manage email distribution lists and unit contact list; provide technical support for hybrid staff meetings; submit tickets for system access, including Epic, badge access, and other network systems; facilitate and maintain downtime procedures, including conducting BPA computer testing. Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit; coordinate patient movement on and off the unit as appropriate; enter accurate and timely information about admissions, discharges, and transfers into the electronic medical record; contact ancillary service departments to obtain equipment, services, and supplies, and track their status and location; ensure an accurate lost and found log is maintained and facilitate the process of returning patient belongings. Performs other duties as assigned Complies with all policies and standards Qualifications Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience Administrative Support Experience or Equivalent 2-3 years required Knowledge, Skills and Abilities - Proficiency with office procedures and equipment (e.g., filing, copying, scanning, printing, and faxing). - Proficiency in MS Office. - Ability to proofread and edit written documents. - Ability to use phone systems. - Managing one's own time and the time of others. - Strong verbal and written communication skills. - Strong interpersonal skills. - Familiarity with medical terminology. Additional Job Details (if applicable) Remote Type Onsite Work Location 90 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.84 - $29.79/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.