Enterprise Asset Management Systems (EAMS) Manager

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

About the Department:
Information Services is the central IT department supporting all divisions of the Metropolitan Council. Our 140 team members provide technology, practices, and innovative solutions that enable the Council's core services.

How your work would contribute to our organization and the Twin Cities region:

The Enterprise Asset Management Systems (EAMS) Manager will lead the EAMS Technical Team and oversee the strategy, implementation, administration, support, optimization, and modernization of the organization's EAMS environment on the Octave EAMS platform. This role will manage EAMS resources and drive enterprise-wide EAMS initiatives, including Octave deployments, configurations, integrations, upgrades, enhancements, and migrations from legacy EAMS systems to the Octave platform.

The EAMS Manager will serve as the organization's EAMS subject-matter expert and primary technical leader for Octave, partnering with business and technology stakeholders to ensure the platform effectively supports asset management, maintenance, work management, and operational requirements. The position will drive continuous improvement, data integrity, system performance, and Octave adoption while aligning EAMS capabilities with organizational goals, operational needs, and long-term technology strategies.

Note: This position is eligible for a hybrid (both remote and onsite) teleworking arrangement. This position requires working onsite at least (3) days a week at the Regional Administration office in St. Paul, MN. The candidate's permanent residence must be in Minnesota or Wisconsin.

Note: Although the full salary range is displayed, the hiring salary will be determined based on the final candidate's qualifications, the Council's internal pay structures, and our total compensation package for the position.

Note: This recruitment may establish a six (6) month eligibility list for current and future vacancies if we have multiple qualified candidates. If you are determined to be a qualified candidate and not hired for the initial vacancy, you will be notified of your placement on the eligible list. Placement on the eligible list does not guarantee you a job with the Council.

EAMS Leadership & Team Management

• Lead, mentor, and develop a high-performing EAMS technical team consisting of EAMS developers, analysts, and system administrators.
• Establish priorities, allocate resources, and oversee project execution across multiple EAMS initiatives in conjunction with assigned project management resources.
• Foster strong working partnerships with business stakeholders to understand operational requirements and translate them into technology solutions.
• Manage vendor relationships, implementation partners, and third-party consultants.

EAMS Strategy & Transformation

• Be part of a team responsible for execution of the organization's EAMS roadmap, ensuring alignment with business objectives and transformation goals.
• Work on the implementation of the Octave EAMS platform, including operationalization and business process improvements.
• Work with other teams in providing strategic guidance regarding EAMS architecture, cloud adoption, and enterprise application integration.

EAMS Implementation and Modernization

• Lead enterprise-wide EAMS implementation and migration initiatives, including transitioning from legacy EAMS platforms to modern cloud-based EAMS solutions.
• Lead the migration strategies covering business process redesign, system configuration, data conversion, testing, training, cutover, and post-go-live support.
• Oversee business continuity during EAMS transition activities while minimizing operational disruption.
• Oversee the legacy EAMS system decommissioning, data retention, archiving, and compliance requirements.
• Work with other parts of the organization, helping drive organizational change management and EAMS user adoption efforts throughout the EAMS transformation projects.

Cloud Deployments & Integrations

• Lead EAMS deployment projects, ensuring scalability, security, performance, and reliability.
• Oversee the design and implementation of EAMS integrations for enterprise applications, third-party systems, APIs, middleware platforms, and cloud services.
• Ensure integration architecture supports future business growth and technology initiatives.
• Collaborate with infrastructure, security, and application teams to maintain a secure and highly available EAMS ecosystem.

Data Migration & Governance

• Lead data migration activities including data extraction, cleansing, mapping, validation, reconciliation, and conversion.
• Ensure data integrity throughout the EAMS migration and implementation projects.
• Help manage testing strategies including system integration testing, user acceptance testing, and production readiness assessments.
• Develop and execute EAMS cutover and go-live plans in collaboration with the project management and implementation teams.

Operational Support

• Ensure ongoing EAMS system availability, performance, security, and supportability.
• Help establish and monitor service level agreements (SLAs) with EAMS vendors, including KPIs and operational metrics.
• Oversee EAMS upgrades, patch management, and continuous improvement initiatives.
• Lead incident management and root cause analysis for critical EAMS issues.

Any of the following combinations of education in Information Technology, Computer Science, Information Systems, Business Administration, or a related field; AND progressive EAMS work experience supporting, implementing, and optimizing EAMS systems.

• Bachelor's degree or higher and at least seven (7) years of experience, including three (3) years of management experience.
• Associate's degree and at least nine (9) years of experience, including three (3) years of management experience.
• High school diploma/GED and at least eleven (11) years of experience, including three (3 years of management experience.

What additional skills and experience would be helpful in this job (desired qualifications):

• 8+ years of progressive EAMS work experience supporting, implementing, and optimizing EAMS systems.
• 5+ years of experience managing EAMS technical teams and resources.
• Experience with major EAMS platforms such as IBM Maximo, Infor EAM, SAP EAM, Oracle EAM, or comparable systems is highly desirable.
• Experience with the organization's Octave EAMS platform is preferred but not required.
• Ability to incorporate the principles of inclusion, equity, and diversity into your daily work.

What knowledge, skills, and abilities you should have within the first six months on the job:

• Knowledge of the various business units and what each unit does, their way of working, and their needs and requirements.
• Knowledge of the portfolio of Apps supported by the team and across the Council and varied communities of the Council.
• Skill in building interpersonal relationships within and across teams and business units, to remove barriers, reduce risk, build trust and improve insights across the Council.
• Skill in effectively managing and mentoring technical staff and senior team members, providing ways that promote and support success in their work, providing a helping hand through servant leadership.
• Ability to deliver strategic guidance to all levels of leadership, across multiple divisions and business units of the Council.
• Ability to multitask diverse projects and their regulatory aspects and budget constraints and how they affect the team's workload and backlog.

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits, and a good work/life balance.

More about why you should join us!

Union: Non-Represented / Pay Grade K
FLSA Status: Exempt
Safety Sensitive: No
Full Salary Range: $53.76 - $87.25 Hourly / $111,821 -$181,480 Annually
Anticipated Hiring Range: $75.00 -$86.00 Hourly / $156,000 -$178,880

Work Environment:
Work is performed in a standard office setting. Some positions may require travel between the primary work site and other sites.

What steps the recruitment process involves:
You must qualify at each of the numbered steps below to be considered a final candidate for the job.

1. We review your minimum qualifications.
2. We rate your education and experience.
3. We conduct a structured panel interview.
4. We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety-sensitive positions only) and a background check that verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety-sensitive position to a safety-sensitive position) and a criminal background check if the job you're applying for is safety-sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers, or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.