Director of Nursing Outcomes (NCLEX)

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The Director of Nursing Outcomes (NCLEX) provides centralized, university-wide leadership for NCLEX-RN and NCLEX-PN readiness across all Herzing University prelicensure nursing locations. This position designs, standardizes, and oversees a coordinated NCLEX readiness process, working across locations to strengthen predictive analytics use, remediation practices, and licensure outcome data so that programs consistently meet or exceed state board and accreditation expectations.

The Director of Nursing Student Outcomes provides system-wide strategy, data oversight, consistency, and support so that every location benefits from a common, evidence-based approach to NCLEX readiness. This role requires availability across time zones to coordinate with campus teams and attend virtual meetings.

REQUIREMENTS:

Education

• Master of Science in Nursing (MSN) required. Doctoral degree (DNP or PhD) preferred.

Licensure

• Active, unencumbered Registered Nurse (RN) license required.

Experience

• A minimum of three to five years of experience directly supporting or achieving NCLEX outcomes at the prelicensure nursing level within a college or university setting.
• Demonstrated track record of improving or sustaining strong NCLEX pass rates, including experience with predictive analytics (data), remediation program design, and outcomes reporting.
• Experience teaching in a prelicensure nursing program (ADN or BSN).
• Experience working across multiple campuses, sites, or a multi-location academic system preferred.
• Familiarity with nursing accreditation standards (ACEN or CCNE) and state board of nursing reporting requirements.

RESPONSIBILITIES:

NCLEX Readiness Strategy and Standardization

• Develop and maintain a centralized, evidence-based NCLEX readiness framework applied consistently across all Herzing prelicensure nursing locations.
• Standardize the use of predictive analytics, benchmark exams, and remediation protocols across location.
• Partner with campus nursing directors, program chairs, and faculty to align curriculum, testing cadence, and remediation practices with the centralized framework.
• Establish and monitor readiness benchmarks and early-warning indicators for students and cohorts at risk of not meeting licensure readiness standards.

Data Oversight and Outcomes Reporting

• Own the centralized collection, validation, and analysis of NCLEX pass rate data, predictive exam analytics, and related program outcome metrics across all locations.
• In partnership with Business Intelligence, build and maintain dashboards and reporting tools that give location and university leadership visibility into readiness trends by location, cohort, and program.
• Provide regular outcome reports and trend analysis to the Dean of Prelicensure Nursing, identifying risks, drivers of performance, and recommended actions.
• Support preparation of NCLEX outcome data for state board of nursing submissions and specialized nursing accreditation (for example, ACEN or CCNE) reporting.

Location Coordination and Support

• Serve as the central point of coordination for location-based NCLEX success coaches, testing coordinators, or comparable roles, ensuring consistent practice and shared best practices across the university.
• Facilitate regular location meetings and communities of practice focused on NCLEX readiness and student success strategies.
• Provide direct consultation to location leadership on remediation planning for at-risk students, cohorts, or programs.
• Support onboarding and ongoing professional development of location-level NCLEX readiness staff and faculty.

Continuous Improvement and Governance

• Lead continuous quality improvement initiatives related to licensure outcomes, incorporating findings into the centralized readiness framework.
• Monitor NCLEX test plan changes and emerging best practices in test-taking strategy, clinical judgment preparation, and readiness assessment, and translate these into updated guidance for campuses.
• Escalate systemic risks to licensure outcomes to the Dean of Prelicensure Nursing and, where appropriate, the AI Governance Committee or other institutional governance bodies for review.
• Represent Herzing University in relevant professional organizations and nursing education forums related to NCLEX success and student outcomes.

Compensation is determined based on the qualifications, experience, and circumstances of each hire. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The salary range for this position is $114,325 to $134,500.

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Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

PHYSICAL REQUIREMENTS:

• Must be able to remain in a stationary position most of the time.
• Must be able to occasionally move around the work location.
• Periodic travel to campus locations may be required for site visits, training, or accreditation support (30%).
• Requires availability across time zones to coordinate with campus teams and attend virtual meetings.
• Constantly operates office and/or tech equipment which may include computers, copiers, fax machines, audio/visuals.
• Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
• Visually or otherwise identify, observe and assess.
• Occasionally move, carry, or lift 10 pounds.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/nondiscrimination-policy

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.