Event Specialist

The Event Specialist plays a critical role in supporting the planning, coordination, and delivery of engaging events and immersive learning experiences. Reporting to the Director of Experiential Learning & Engagement, this position ensures that all participant-facing activities are executed with excellence, aligned with strategic goals, and contribute to a positive and successful experience.

This is a part-time, 20-hour-per-week remote position with periodic on-site responsibilities. The ideal candidate is a detail-oriented, service-focused professional who thrives in a fast-paced, collaborative environment and is committed to continuous improvement and operational excellence.

Position Details

• Hours: 20 hours per week.
• Work Arrangement: Remote, with periodic on-site responsibilities.
• Remote Schedule: Monday through Friday, working either 8:00 a.m.-12:00 p.m. or 9:00 a.m.-1:00 p.m.
• On-Site Commitment: One weekend every eight weeks in St Charles, IL, from Friday afternoon through Monday, to support scheduled events and related activities.

Key Responsibilities

• Coordinate logistics for events and immersive learning experiences, including skills immersions, intensives, and commencement ceremonies.
• Serve as a primary point of contact for participants, ensuring timely communication, guidance, and support throughout event activities.
• Monitor participant satisfaction and address or escalate concerns to ensure a high-quality experience.

• Track and report on key metrics related to event engagement, satisfaction, and program outcomes.
• Identify opportunities for process improvement and contribute to the development of event planning best practices.
• Actively participate in team meetings, planning sessions, and cross-functional initiatives to enhance event execution and participant engagement.

• Ensure timely and accurate execution of assigned responsibilities, including vendor coordination, travel arrangements, event logistics, and supply management.
• Take accountability for the quality, effectiveness, and successful delivery of events and engagement initiatives.
• Coordinate event details to ensure activities run smoothly and align with organizational goals and expectations.
• Support event preparation and follow-up activities during remote work hours to ensure successful planning and execution.

Qualifications

• 2+ years of experience in event planning, higher education, healthcare, hospitality, or a related field.
• Strong organizational, project management, and event coordination skills.
• Excellent communication and interpersonal abilities.
• Proficiency with Microsoft Office, Salesforce, and other relevant technologies.
• Ability to work one on-site weekend every eight weeks, from Friday afternoon through Monday.

Top candidates should be equipped with:

• Communication and Professionalism: Good communicator with a professional demeanor. Comfortable communicating with academic leadership, Chamberlain students, and vendors. Timely communication is required.
• Event Registration and List Management: Strong experience in event registration and list management.
• On-Site Event Experience: Strong on-site event experience, including event setup, execution, and coordination.
• Team Player: Works well with a group, with everyone working toward a common goal.
• Proactive Mentality: Always looking for the next thing that should be done without waiting for direction.
• Strong Sense of Urgency: Able to respond quickly and effectively in a fast-paced, on-site event environment.
• Autonomy and Dependability: Ability to work autonomously with minimal direction and consistently follow through on responsibilities.
• Remote Work Experience: Preferred experience working from home