MEDICAL PRACTICE ASST

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.
Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.
The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with Advanced Recovery Systems.
Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years.
More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.
Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

The Medical Practice Assistant will be responsible for the clinical administrative needs in the population health, innovative delivery department. They will collaborate and communicate with the health care teams to provide information to patients and caregivers to fully utilize and benefit from the clinical services. They will support the needs of the Innovative Delivery Programs including Population Health at Home, Remote Patient Monitoring, Complex and Transitional Care, and other population health programs/ initiatives as needed.

1. Facilitates patient identification, screening, and enrollment for program eligibility.
2. Monitors, manages, and addresses clinical pools and documents events in patients' digital health record, escalates as appropriate.
3. Support vital sign alerts.
4. Collaborates with post-acute networks, community organizations, and vendors to facilitate care plan.
5. Facilitates scheduling of imaging and laboratory testing.
6. Help support care coordination, patient care needs, and navigation.
7. Performs prior authorizations, medication refill requests, and pharmacy calls.
8. Communicates with patients on test results at the providers discretion.
9. Collaborates with health care team.
10. Reinforces providers post visit instructions and serves as a resource for patients and caregivers as it relates to their scope of practice.
11. Patient and caregiver education.
12. Maintains privacy and confidentiality for all patients.
13. Regularly attends in-services to further develop position and department.

3-5 Years Preferred

High School Diploma

BLS Certification
Certified or Registered Medical Assistant

The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu