Revenue Assurance Analyst III

Iridium is an award-winning satellite communications company operating the world's only truly global voice and data network, delivering reliable connectivity anywhere on Earth. For more than 20 years, Iridium has powered mission-critical communications for governments, businesses, aviation, maritime, and the rapidly expanding Internet of Things.

Now part of Iridium, Aireon is the world's only space-based air traffic surveillance system, providing real-time visibility of aircraft over oceans, the poles, and remote regions. Together, Iridium and Aireon are helping build a safer, more connected, and more efficient future for global aviation.

Join our team and help shape how the world stays connected. We foster a collaborative, inclusive culture where employees are empowered to innovate, grow professionally, and make a meaningful impact.

If you are experienced in revenue assurance, billing analysis, or financial operations, you will be excited about the Revenue Assurance Analyst III opening on our Revenue Assurance team. As a Revenue Assurance Analyst III, you will play a critical role in ensuring the accuracy and integrity of billing, revenue reporting, and partner configurations through independent analysis, complex investigations, and process improvement initiatives. You will collaborate across multiple business functions to identify and resolve billing discrepancies, mitigate revenue risks, and enhance revenue assurance controls. In this role, you'll focus on delivering accurate and actionable insights that support operational and financial decision-making while ensuring a high level of billing accuracy and customer satisfaction. You'll thrive in this role if you are analytical, detail-oriented, and passionate about solving complex problems and continuously improving business processes.

Independently analyze airtime usage, billing, and revenue data to identify discrepancies, trends, revenue leakage risks, and opportunities for process improvement
• Lead investigations into complex usage, settlement, and billing discrepancies, determining root causes and driving corrective actions across multiple functional teams
• Validate revenue reporting, month-end billing activities, and financial reconciliations through analysis of transactional data, partner agreements, pricing structures, and billing system configurations
• Develop and present revenue trends, KPI reporting, and business insights to support operational and financial decision-making
• Manage revenue assurance activities throughout the partner lifecycle, including onboarding validations, pricing updates, billing configuration reviews, and exception management to ensure billing accuracy and compliance
• Utilize SQL, Power BI, Snowflake, Access, and other analytical tools to extract, consolidate, validate, and interpret data from multiple sources, while identifying and resolving data quality issues, spreadsheet logic errors, and billing input discrepancies that could impact revenue reporting and operational accuracy
• Lead User Acceptance Testing (UAT) efforts for billing and financial systems by validating enhancements, documenting results, identifying defects, and ensuring solutions meet business and revenue assurance requirements
• Identify and implement process improvements, data quality enhancements, and control measures that strengthen billing integrity, operational efficiency, audit readiness, and revenue reporting accuracy
• Support internal and external audits by maintaining appropriate documentation, validating supporting evidence, and ensuring compliance with established revenue assurance and financial controls

• Bachelor's degree in Business, Finance, or related field OR equivalent relevant experience in lieu of degree
• 5+ years of relevant experience in the Accounting or Revenue Assurance related functions
• Advanced knowledge of billing, revenue reporting, and operational processes, including an understanding of downstream data flows and their impact on financial and business outcomes
• Demonstrated experience working with data from multiple systems and sources to perform reconciliations, reporting, and business analysis with a high degree of accuracy and attention to detail
• Advanced proficiency in Microsoft Excel, including data analysis, reporting, and reconciliation activities
• Proven ability to manage competing priorities, exercise sound judgment, drive process improvements, and take ownership of deliverables in a fast-paced environment.
• Strong communication and relationship-building skills, with the ability to effectively present analyses, recommendations, and complex information to stakeholders across multiple business functions
• Possess an analytical mindset, with the ability to independently evaluate complex datasets, identify trends and anomalies, determine root causes, and develop effective solutions
• Be comfortable managing upward, including being a proactive communicator and asking for help when needed
• Have confidence and be able to establish valuable relationships with others
• Must be able to prioritize key tasks and have a strong sense of ownership over your work
• Be active in seeking out ways to continuously improve yourself and gain new knowledge

• This position directly performs under, supports, or is exposed to a U.S. government contract. To comply with the requirements of Iridium's U.S. government contracts, applicants for this position must be U.S. citizens.

• Understanding of telecom concepts (PSTN, roaming agreements, call routing)
• Possess a depth of knowledge related to Iridium's services portfolio and Iridium billing procedures and activities
• Comfort with SQL, BI tools, and troubleshooting spreadsheets

• Be able to work 1-2 weekends per year

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium's Hybrid Work Policy, employees are expected to work at least four days per week (approximately 80%) in an Iridium office to support collaboration, relationship-building, and professional growth.

Additional Information

This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.

Base Pay Range: $83,000 - $108,000 USD

Actual compensation will be determined based on a variety of factors and this range represents an estimate of compensation at the time of posting. Base salary is only one part of our compensation package for this role. You may also be eligible for company stock and annual bonus. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid time off and paid holidays; paid parental leave; and other discounts and perks.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.