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Clinical Intake Supervisor

The Salvation Army USA Central Territory
United States, Indiana, Indianapolis
Nov 06, 2024

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective:

As the Intake Specialist you will assess clients for appropriate placement into SAHLC treatment programs by completing Biopsychosocial, ANSA, SOGS, and health risk screening forms. Develop an Initial Treatment Plan for clients. Assures all releases are filled out appropriately and have the proper signatures. Transfer clients to the primary clinician and case managers as needed. Coordinate with external referral sources to accommodate appropriate service needs of clients. Intake Specialist will ensure that the Mission of The Salvation Army is effectively carried out.

What You Will Do:



  • Conducts intake/admission including collecting basic demographic and background information, completing SOGS and TCUDS, comprehensive needs, abilities, strengths and preferences, drug use history, and orientation to SAHLC, services and expectations.


  • Conduct assessments for Withdrawal Management clients within 48 hours of admission if the client is medically stable
  • Conduct assessments for external clients entering Residential Treatment, 3.1 Services, Transitional Housing, and Intensive Outpatient
  • Participates in community engagement activities to promote services, facilitate assessments, and build programming models
  • Enrolls and re-enrolls eligible clients in the DMHA Supported Client or other funding programs by completing the appropriate enrollment forms
  • Develops and Initial Treatment Plan to initiate treatment for the client
  • Completes the Biopsychosocial with the client
  • Completes an action sheet regarding placement of the level of care
  • Completes a Clinical summary pertaining to clients' history and presenting problem
  • Utilizes DSM V to properly diagnose the client based on the criteria given in the interview
  • Staff all cases in a weekly multi-disciplinary team meeting to assess the appropriate treatment level of care and diagnosis
  • Maintains client confidentiality according to Federal regulations and The Salvation Army standards
  • Provide initial and on-going assessment and clinical training to staff
  • Provide coverage in absence of Clinical Director as assigned
  • Facilitate Clinical Leads meeting on a weekly basis to support compliance with accreditation and contractual standards
  • Attends staff meetings, Safety Committee, Quality Improvement Committee, departmental meetings, seminars/conferences, and in-service training programs as scheduled
  • Maintains all certifications by meeting certification requirements
  • Enters all the required client information into the EMR system
  • Other tasks as assigned by leadership


Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Master's Degree or Licensing Track (License Mental Health Counselor LMHC or License clinical Addiction Counselor LCAC), LCSW (Licensed Clinical Social Worker).

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Two years of office experience

Certifications: Must be working towards or currently have CADAC certification. Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment.

Skills/Abilities:



  • Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
  • Computer proficiency with Microsoft products and ability to learn electronic reporting systems
  • If in recovery must demonstrate a minimum of 2 years sobriety including emotional and social stability


Supervisory Responsibility: Intake Specialist, Intake Specialist II

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:



  • Good speaking, hearing and vision ability, and excellent manual dexterity
  • Lifting, pulling, and pushing of materials up to 25 pounds
  • May require bending, squatting, walking
  • May require standing for extended periods


Travel: Position may require occasional travel for training

Working Conditions: Work is performed in a typical office environment; may require some weekend and evening work

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

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