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Product Manager, Sales Technology

PIMCO Ltd. - Pacific Investment Management Company
United States, California, Newport Beach
Nov 24, 2024

We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals.

We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance.

You

  • Are excited to be part of a vibrant engineering community that values diversity, hard work, and continuous learning.

  • Love solving complex real-world business problems.

  • Recognize that cross-functional collaboration is a core component of success for the team.

  • Believe there are multiple ways to solve most technical problems and are willing to debate the trade-offs.

  • Have become a stronger engineer by making mistakes and learning from them.

  • Are a doer, someone who wants to grow their career and gain experience across technologies and business functions.

We

  • Continuously invest in a high-performance and inclusive culture, in which a diversity of backgrounds, experiences and viewpoints are celebrated and valued.

  • Encourage career mobility, so you can benefit from learning different functions and technologies, and we gain the benefits of your experience across teams.

  • Run technology pro bono programs that help the non-profit community and give our engineering community opportunities to volunteer and participate.

  • Offer education reimbursements and ongoing training in technology, communication, and diversity & inclusion.

  • Embrace knowledge sharing through lunch-and-learns, demos, and technical forums.

  • Consider our people to be our greatest asset-we will help you learn what PIMCO Technology has to offer so you can participate in activities that benefit your career while delivering impactful technology solutions.

PIMCO is on a journey to deliver data-enabled technology capabilities to our sales, marketing and finance organization. We are looking for a product manager to drive this vision, build, deploy and manage capabilities with speed and at scale. This role will include collaborating with users, engineering and other stakeholders to develop and manage a roadmap and measure impact, adoption and engagement. The successful candidate will have a proven track record of delivering sales technology capabilities in financial services along with strong commercial acumen.

RESPONSIBILITIES:

Product Strategy and Vision:

  • Develop a multi-year technology roadmap to improve sales capabilities integrating technology, data and operational processes
  • Maintain and updated quarterly & annual roadmaps to consistently deliver business value focusing as efficiency and AM experience

Product Development:

  • Collaborate closely with cross-functional teams (engineering, design, success, QA, infrastructure etc.) to develop and launch new products or features
  • Prioritize features, create user stories, and define requirements
  • Design product features by synthesizing client feedback and market intelligence. Build products that are scalable, resilient, available, flexible, and elegantly address business needs

Market and User Research:

  • Stay up to date on trends in Asset Management and Sales Technology
  • Gather and analyze user feedback to inform product development
  • Conduct research to understand user needs, market trends, and competitive landscape

Stakeholder Management:

  • Build strong relationships with key users and engage with them to understand needs and pain points
  • Gather feedback through regular user interviews, surveys, and focus groups
  • Serve as the primary contact for all stakeholders, including executives, users, and internal teams
  • Present updates, roadmaps, and product metrics to stakeholders
  • Ensure all stakeholders are aligned with product vision and strategy

Product Analytics:

  • Make data-driven decisions to enhance the product and meet business objectives
  • Leverage metrics to drive engagement, adoption, and user satisfaction. Develop and monitor KPIs to measure the effectiveness of spend and ensure investments deliver value

Platform Success:

  • Collaborate with platform success to develop launch strategies, product training and marketing materials

REQUIREMENTS

  • In-depth understanding of the Asset Management business including multiple client types and sales technology systems
  • Experience with SaaS platforms such as Dynamics/Salesforce and PowerBI/Tableau preferred
  • Expertise in Product Management
  • Skilled at managing competing priorities to deliver as part of a collaborative cross-functional team
  • Strong consultative skills ranging from in gathering competitor insights, problem solving, analytics, strategy development, influencing, facilitation, managing conflicts, and consensus building
  • Broad knowledge across software systems and solutions development
  • Focus on UI/UX
  • Thorough understanding of scrum practices
  • Global outlook
  • Highly motivated and experienced leader with 8+ years of experience driving Technology/Digital Products in Asset or Wealth Management
  • Exceptional track record delivering successful digital products
  • Expertise in Sales Technology is strongly preferred. Experience in sales and servicing technology is desirable
  • Bachelor's in engineering, computer science, or equivalent career experience is required. MBA or CFA is a plus but not required
PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance.
Salary Range: $ 168,000.00 - $ 240,000.00

Equal Employment Opportunity and Affirmative Action Statement

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.

Applicants with Disabilities

PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

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