Head of Bioprocess Sales AMS

Home Office within a commutable distance to the Framingham MA or Enfield CT locations

Develop/Optimize AMS Go-to-Market Strategy for Bioprocess sales in close collaboration with the Bioprocess Unit and the AMS market region team.

Manage, maintain and balance the required resources between Sales, Application Support, Sales Support and others to maximize revenue and profit

Collaborate closely with regional and global BPU service teams to deliver on a superior customer experience

Accountable to deliver AMS annual sales revenue growth target (incl. all Bioprocess Products and Services)

Drive opportunity and funnel management (CRM) and provide a reliable forecast of expected sales and order entry as well as on a unit level for production planning

Deploy effective pricing and discount strategy and policies in AMS according to the global guidelines

Develop and implement channel strategy in AMS including but not limited to dealers and eChannel in Alignment with BPU Channel Management

Accountable for managing and forecasting the expense-budgets in Sales and Sales-Support

Ensure customer-focused approach to increase customer satisfaction and retention

Coach and develop team members to improve selling and business development skills; improve team morale and motivate teams to have high engagement and drive for success

Establish metrics and KPIs to track and measure performance

Be a role model for Eppendorf's Vision, Mission, Values and be a driver of positive change

Collaborate closely with marketing team to deliver high value campaigns and participate in conferences/seminars as a team

Capable to work in a highly matrix environment and collaborate with non-Bioprocess stakeholders in the market region to drive initiatives and projects for Bioprocess business

Strong interaction and collaboration with other BPU stakeholders to deliver global Bioprocess goals and drive global initiatives

Strong interaction and collaboration with the Bioprocess Unit is required to execute Bioprocess business and commercial strategy

Exceptional leadership skills

Bachelor's Degree in Business Management or equivalent, Master's degree preferred.

8+ years of relevant management experience

Experience in leading direct sales and business development teams

Proven experience managing distributors in the AMS region

Bioprocess industry knowledge preferred

Experience in AMS market selling capital equipment

Strong network with key customers and partners in the region

Wholistic business experience working with functions such as finance, supply chain, marketing & service

Motivated by change and ambiguity; ability to drive business with constant improvement intentions

Willingness to travel regularly and ability to understand and work in culturally different markets

Strong communication and negotiation skills

Managerial level knowledge of finance

Strong working knowledge in Excel and PowerPoint

Ability to work in a matrix and multi-cultural environment

Customer Focus: building strong customer relationships and delivering customer-centric solutions

Results-Oriented: consistently achieving results, even under tough circumstances

Communicates Effectively: developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Ensures Accountability: holding self and others accountable to meet commitments

Collaboration: building partnerships and working collaboratively with others to meet shared objectives

Leadership: Ability to motivate and drive team towards a common goal

Compensation: Base up to $165k annually

Eligible for comprehensive bonus and commission plan

Company vehicle, gas card, and liability insurance

Opportunity to make a significant impact on our service business growth and operational efficiency

You will be part of a dynamic team that values innovation and continuous improvement.

Personal and professional development opportunities

Access to a global team and environment.

Innovative and appreciative corporate culture

Competitive total rewards package including health, financial, and education benefits