Wraparound Case Manager

Who We Are

FamilyWise has been keeping children safe and helping families lead stable, healthy and productive lives since 1976. Our programs help families build resiliency, identify and harness their strengths, and connect to other resources. We promote individual and community-led actions that enhance supports for children, parents, and families across Minnesota.

Why You'll Love Working Here

Our mission is to strengthen families by promoting the safety, stability, and wellbeing of children, and our vision is for a world where every child thrives. As a multi-service, multi-cultural agency, FamilyWise focuses on nurturing children, families, and communities through culturally competent services. Our staff reflect the communities we serve through shared lived experiences and cultural background, and many can provide services in languages other than English. Our programs focus on natural supports, experiential learning, education, and a therapeutic approach with expertise in trauma-effective care.

Wages and Benefits

$23 - $25 per hour; paid vacation time, sick time, plus nine paid holidays and three floating holidays; competitive health, dental, and vision insurance; Health Savings Account (HSA), and options for Flexible Spending Accounts (FSA). There is employer paid basic life insurance with the option for additional coverage paid by the employee. The employer pays for Accidental Death and Dismemberment (AD&D) and short- and long-term disability insurance. FWS sponsors a retirement plan with 3% employer match and immediate vesting.

Schedule

This position works during normal business hours and may include evening and/or weekend hours. This position also requires travel to and from community settings, schools, as well as shelters and the homes of families. This position may include transporting children and families. This role is hybrid with required in-office time, required time in the community, and the option to work from home when approved by supervisor.

A Typical Day in the Life...

A typical day as FamilyWise's Wraparound Case Manager provides an opportunity to facilitate a team process to give families voice and choice, with the goal of helping young people with behavioral health issues to live in a stable family or community setting. Responsibilities will include the following:

• Engaging children and families involved with multiple systems.
• Developing and facilitating family-centered teams.
• Conducting strengths and needs assessments.
• Developing and implementing individualized Wraparound plans.
• Collaborating with community partners.
• Modeling appropriate social skills for parents and their children.
• Communicating effectively with county workers.
• Supporting parents to improve life skills to be able to manage new needs as they arise.
• Participating in training, credentialing, and evaluation processes for High Fidelity Wraparound.
• Participating in monthly group coaching meetings and case consultations.
• Participating in other trainings as applicable.
• Maintaining client files to include assessments, program plans, client progress, and assessments by other professionals, intake forms, client outcome data, referrals, and other pertinent information.

Who You Are

• You have a bachelor's degree in social work, psychology, parent education, criminal justice, or a related field, or you can demonstrate equivalent knowledge gained through alternative courses of study and life experience.
• You have knowledge and experience working with culturally and racially diverse populations in lower socio-economic conditions.
• You can speak multiple languages, which is highly valued.
• You demonstrate strong organizational skills, allowing you to manage multiple priorities and meet deadlines.
• You understand the importance of customer service and professionalism.
• You showcase skills in conflict management.
• You are computer literate, with proficiency in MS Office.
• You can work both independently and as part of a team.
• You use good judgment in recognizing the scope of your authority.
• You can travel to client sites within a 15-mile radius of the office.
• You have a valid driver's license, access to reliable transportation, and the ability to meet FamilyWise's driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit.

Diversity and open expression are fundamental to the work of FamilyWise Services. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran's status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.

FamilyWise Services participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you're authorized to work in the U.S. See E-Verify's official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify's Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.

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