Account Representative
 Koch Business Solutions, LP | |
life insurance, parental leave
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 United States, New York, Norwich | |
 Nov 07, 2024 | |
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Your Job
As an Account Representative at Chentronics, you will play a pivotal role in driving our sales efforts by engaging with existing and potential customers. Your primary responsibilities will include building relationships, preparing quotes, processing purchase orders, and ensuring excellent customer service throughout the sales process. You will collaborate closely with various departments within Chentronics to gather technical information and deliver it to customers in a clear and understandable manner. Our Team Each day, you will engage with a diverse range of individuals, including engineers, technicians, sales professionals, and customers. Your primary focus will be on customer communication, quote preparation, and tracking the sales process. Through proactive engagement and excellent service, you will contribute to the growth and success of Chentronics. What You Will Do * Communicate effectively with customers, both inbound and outbound, to understand their needs and provide appropriate solutions. * Prepare and deliver accurate quotes in a timely manner, ensuring attention to detail and adherence to company policies. * Field inbound calls, engage in cold calling to reach out to potential customers, and manage web leads to generate sales opportunities. * Provide seamless and excellent customer service, guiding customers through the sales process and addressing any inquiries or concerns. * Collaborate with internal teams to gather technical information and ensure alignment on customer requirements. * Actively participate in sales meetings and contribute insights to improve sales strategies and processes. Who You Are (Basic Qualifications) * Experience working in a collaborative sales environment. * Self-motivated and able to work independently while thriving in a collaborative team environment. * Strong multitasking and time management skills, with the ability to prioritize tasks effectively. * Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and experience with CRM/Salesforce preferred. What Will Put You Ahead * Experience in sales or within the Power/Utility/Petrochemical industries. * Additional education or certifications related to sales or relevant industries. Depending on experience, the anticipated compensation for this role will be $25-35 an hour. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy [1] here. Who We Are Chentronics, LLC, a Koch Engineered Solutions group company and a part of Koch Industries, is an ISO 9001 manufacturer of industrial grade ignition and flame safety systems for a wide variety of fuels and burner system applications. From natural gas to bunker grade crude, Chentronics manufactures powerful systems for reliable ignition and dependable flame detection. Our systems ignite and detect flame on flares, burners, boilers, pilots, gas turbines, and other applications for global markets including Utilities, Petrochemical, Industrial, and Marine applications. We offer state of the art ignition and flame safety solutions tailored to each of these markets. Chentronics is looking for enthusiastic professionals who enjoy engaging our customers and developing innovative products to serve their needs. www.chentronics.com At Koch, employees are empowered to do what they do best to make life better. Learn how our [2] business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click [3] here for additional information. References Visible links 1. https://jobs.kochcareers.com/pages/culture 2. https://www.kochind.com/about/business-philosophy 3. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf | |