Admissions Advisor

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We offer a comprehensive benefits package including outstanding education assistance programs. To learn more about Herzing University and our values, visit us at: https://www.youtube.com/watch?v=FusbVnks_YQ

This role will support the campuses making up Herzing University's south region and will be located on-site at one of the following campuses: Akron, Atlanta, Birmingham, Nashville or New Orleans.

Position Overview
The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University through inbound and outbound phone interactions. This role provides information to prospective students on the advantages of attending Herzing University. Further duties include interviewing prospective students to define program of interest, discussing scheduling, time commitment involved, etc. and ensuring all aspects of the enrollment process are completed thoroughly and accurately.

HOURS

An on-site 40 hour work-week schedule will be determined based on business needs but may fall between the following hours:

• Monday-Thursday 9am-6pm, or 10am-7pm
• Friday 8:30am-5pm
• One Saturday per month

Occasional evenings & some weekends, potential for travel to conferences, college fairs, and recruitment/community events.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor's Degree or equivalent work experience
• A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales

PRIMARY DUTIES AND RESPONSIBILITIES

• Responds to inquiries for information about Herzing University's courses and programs through telephone, email, text, and chat.
• Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience.
• Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers.
• Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources.
• Generating inquiries through prospective students, current students, and the local community outreach/events.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.