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PAR- Denial/Support Team

University of Missouri-Columbia
parental leave, paid time off, remote work
United States, Missouri, Columbia
801 Conley Avenue (Show on map)
Nov 15, 2024
Hiring Department

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The SOM Department of University Physicians

Job Description

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Follow University Physicians Patient Accounts written procedures to post denials to patient accounts

Responsibilities:

* To work all assigned task lists, emails daily
* Work and resolve all incoming mail from post office box, clinics and other departments
* Ability to analyze, determine denial and post all incoming denial correspondence from our bank with a minimum of 98% accuracy rate
* Ability to scan and index all documentation related to correspondence and EOBs with a minimum of 98% accuracy rate
* Ability to process the mailing of monthly letters to patients
* Ability to analyze complex account
* Make phone calls to patients when appropriate
* Complete all job responsibilities following written procedures
* Complete various projects or assignments as assigned by Supervisor
* All duties as assigned
*This position is eligible for University Physicians Work From Home program.

Shift

Monday - Friday, 8:00 a.m. to 5:00 p.m.

Minimum Qualifications

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired. Two (2) years of clerical experience; education may be used in lieu of experience.

Preferred Qualifications

Experience in patient accounts, medical office, or bookkeeping. Effective communication, time management, analytical, and computer skills. Additional license/certification requirements as determined by the hiring department.

Anticipated Hiring Range

Hiring Range: $14.80 - $23.32/hour
Grade: PAT-004
University Title: PATIENT ACCOUNT REPRESENTATIVE, NON-CLINICAL
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application Materials

In addition to filling out the online application please provide a resume.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

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