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Remote Bilingual Customer Service Representative (Remote)

Staffmark Group
$20.00-$20.00
paid time off, paid holidays, 401(k)
United States, California, Riverside
Oct 28, 2024
Staffmark is on the lookout for new talent to join forces with the innovators in smart devices for entertainment, travel, and smart homes. We are hiring a Remote Bilingual Customer Service Representative for our client in Riverside, CA, ready to take the next step in their career! Pay: $20 per hour Schedule: Monday to Saturday, 8:30 AM to 5 PM As a Remote Bilingual Customer Service Representative, you will: Answer phones and respond to customer requests. Diagnose the cause of defective items and explain the correct troubleshooting steps. Provide customers with product and service information. Complete call logs and reports. Request and recommend that customers participate in a survey at the end of the call. Qualifications: Bilingual in Spanish is a plus. 2+ years of experience as a Technical Support Customer Service Representative. Able to type at least 35 WPM. Consumer-focused and a strong advocate for excellent customer service. Outstanding customer service orientation, sense of urgency, and high personal integrity. Strong team orientation and the ability to thrive in a fast-paced, results-oriented environment where change and ambiguity are the norms. Technical savviness and the ability to learn systems quickly. The services you offer are not without uplifting benefits to show our appreciation for your time and energy! Payday every single Friday by direct deposit or pay card. You will have access to a dedicated local team that cares about your success and is here to support you every step of the way. Don't forget about our employee discounts and referral bonus potential. We offer medical, dental, vision, and 401K options to suit you and your family's needs. Ready to embark on this exciting opportunity? Hit the 'Apply Now' button-we look forward to connecting with you soon! The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.