Harvard Maintenance, Inc
Harvard Maintenance is one of the largest and fastest growing privately owned providers of high quality managed services in the United States. Our success over the last fifty years stems from Harvard’s Inverted Pyramid®, which puts our employees first so they in-turn deliver Service Excellence to our clients. While the majority of our industry cleans for appearance alone, we Clean for Wellness, focusing on health and safety, sustainability, and asset preservation of our clients’ facilities.
We are committed to delivering the industry’s most complete End to End Service Solution. From the time you invite us to bid on your facility through the renewal process at contract’s end, Harvard will provide you with the most complete set of high quality solutions that help you meet your business objectives. Our solutions drive efficiency and high quality while containing costs.
Harvard is one of the most extensively certified companies in the industry. We have been awarded Green Seal GS-42, CIMS GB with Honors, GREENGUARD, and HHPC Day certification. We do not believe cleaning is a commodity. We view cleaning as a valuable part of delivering highly productive, safe, and healthy facilities for the people who occupy them. By having third parties certify our business practices and operational efficacy, you are assured that the promises we make about the service we provide is accurate and executed in your facility.
SERVICE EXCELLENCE
Redefining Service In The Industry
At Harvard, Service Excellence is a guiding light for our employees, sets an expectation for our clients, and defines our business purpose. Our definition of delivering Service Excellence is by being the most transparent, metric-based service provider in the industry and by exceeding our clients’ expectations by consistently surpassing mutually agreed upon key performance indicators (KPI’s).
INVERTED PYRAMID
Putting Employees First
We put our employees first so they in-turn put our clients first. Every employee is valued, given the resources to succeed, and empowered to provide high quality service. Empowering employees allows us to keep our organizational structure flat, improving our response time, and keeping decision making close to our clients. When our employees make decisions and solve problems, we deliver exceptional client service.
INVERTED PYRAMID
Putting Employees First
We put our employees first so they in-turn put our clients first. Every employee is valued, given the resources to succeed, and empowered to provide high quality service. Empowering employees allows us to keep our organizational structure flat, improving our response time, and keeping decision making close to our clients. When our employees make decisions and solve problems, we deliver exceptional client service.
PROCESS OF OPTIMIZATION
Continually Improving Service
Utilizing robust data collected from our quality assurance tools, we continuously improve our processes to ensure that we deliver high quality service over a long period of time. Once our data is collected, we produce Service Intelligence™ dashboards that are shared with our operations’ teams. They evaluate the data, look for deficiencies and areas of improvement, and then adjust the service being provided to ensure continuous improvement and client satisfaction.
INNOVATION & INDUSTRY LEADERSHIP
Staying At The Forefront
We are an industry leader in leveraging technology to improve quality, efficiency, and productivity. We are also a leading member of the Building Services Contractor Association International (BSCAI). Harvard actively participates in industry specific organizations such as BOMA, WFBSC, IFMA, U.S. Safety Council, and the U.S. Green Building Council. We use technology and networking to stay current with trends, opportunities, and challenges in the industry; identifying new methods for improving operational efficiencies.
Search among Harvard Maintenance, Inc jobs
| Jobs: 1 - 10 of 208 |
Day Janitorial Cleaner - Empleado de limpieza-35751
Nashville, Tennessee
Day Janitorial Cleaner - Empleado de limpieza-35751 Job Site Location US-TN-Nashville Job ID 2025-35751 Schedule Monday-Friday 7am-3:30pm Hire Type Full-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no furth...
14h
| Job Type | Full Time |
Day Janitorial Cleaner - Empleado de limpieza-35663
Nashville, Tennessee
Day Janitorial Cleaner - Empleado de limpieza-35663 Job Site Location US-TN-Nashville Job ID 2025-35663 Schedule Monday-Friday 7am-3:30pm Hire Type Full-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no furth...
14h
| Job Type | Full Time |
Janitorial Cleaner - Empleado de limpieza -35735
Rockville, Maryland
Janitorial Cleaner - Empleado de limpieza -35735 Job Site Location US-MD-Rockville Requisition ID 2025-35735 Schedule 6pm-10pm Hire Type Part-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no further than Har...
14h
| Job Type | Full Time |
Guest Services Ambassador -35547
Manhattan, New York
Guest Services Ambassador -35547 Job Site Location US-NY-Manhattan Requisition ID 2025-35547 Schedule Monday - Friday 8:00 am - 4:00 pm Hire Type Full-Time Position Objective Company Overview: Harvard Protection Services is one of the faste...
14h
| Job Type | Full Time |
Manhattan, New York
Security-Lobby-35740 Job Site Location US-NY-Manhattan Requisition ID 2025-35740 Schedule Monday, Tuesday, Friday, Saturday, and Sunday Hire Type Full-Time Position Objective Company Overview: Harvard Protection Services is one of the faste...
14h
| Job Type | Full Time |
Weekend Janitorial Cleaner - Empleado de limpieza-35748
Smyrna, Tennessee
Weekend Janitorial Cleaner - Empleado de limpieza-35748 Job Site Location US-TN-Smyrna Job ID 2025-35748 Schedule Saturday-Sunday 6am-6:30pm Hire Type Part-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no fu...
14h
| Job Type | Full Time |
Night Janitorial Cleaner - Empleado de limpieza-35741
Franklin, Tennessee
Night Janitorial Cleaner - Empleado de limpieza-35741 Job Site Location US-TN-Franklin Job ID 2025-35741 Schedule Monday-Friday 5pm-10pm Hire Type Part-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no furthe...
14h
| Job Type | Full Time |
Assistant Security Account Manager - 35736
Boston, Massachusetts
Assistant Security Account Manager - 35736 Job Site Location US-MA-Boston Requisition ID 2025-35736 Schedule 24/7 Operations Hire Type Full-Time Position Objective Company Overview: Harvard Protection Services is one of the fastest growing,...
14h
| Job Type | Full Time |
Janitorial Cleaner - Empleado de limpieza -35734
Falls Church, Virginia
Janitorial Cleaner - Empleado de limpieza -35734 Job Site Location US-VA-Falls Church Requisition ID 2025-35734 Schedule 6pm-10pm Hire Type Part-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no further than ...
14h
| Job Type | Full Time |
Parttime Janitorial Cleaner - Empleado de limpieza-35750
St. Paul, Minnesota
Parttime Janitorial Cleaner - Empleado de limpieza-35750 Job Site Location US-MN-Saint Paul Requisition ID 2025-35750 Schedule Monday-Wednesday -Friday 5pm-9pm Hire Type Part-Time Life at Harvard Are you ready to be part of something Extrao...
14h
| Job Type | Full Time |